TERMS AND CONDITIONS

If you are purchasing items from our Semi-custom Collection please read through the information below. By making your purchase you acknowledge that you agree to these terms and conditions.

Design and layout

Our Semi-custom Collection has been thoughtfully designed and illustrated in line with our design aesthetic. The layout and design of your suite will remain the same, you can customise your wording, paper, colour palette and embellishments to reflect the style of your day and create your own personal invitations.

Quantities

When deciding on your quantity please consider that invitations will generally be mailed to a household rather than each individual on your guest list. Please note that once your stationery is printed any additional prints will incur a setup fee of $140 per item plus additional costs for paper and labour. Please ensure that you order sufficient quantities to cover any last minute additions to your guest list.

Artwork approval

Once I have all of your information I will create your customised digital proof which will include all of your personal selections. This process takes 2 to 3 business days and your proof will be emailed to you for your approval. Please make sure you carefully check your proof for spelling, grammar, dates and event information. Inker Tinker is not responsible for any reprint costs, set up fees and additional shipping costs due to client approved errors. An artwork approval form will be emailed to you and must be signed and returned before production of your order begins. Any delays in receiving your information or approval form may result in delays delivering your items.

Letterpress and paper

Here at Inker Tinker all products are designed and printed in-house on a 1920’s antique printing press. All inks are mixed by hand and each sheet of paper is hand fed into the press, creating a beautiful impression. This means that sometimes there may be slight variations in ink colour, density and placement. This is the nature of letterpress and reflects the handmade quality. Handmade paper sizes and texture may vary slightly as we source these from a variety of makers depending on stock availability.

Colours

Please note that the colours shown on screen may differ slightly to those in your final printed items. While we strive to be as accurate as possible we cannot guarantee that your screen will display the colours accurately. If you are unsure of any colours you can purchase a Sample Pack before placing your order.

Timeframes

Once your digital proof is approved I will begin collating all of your selections and printing your suite. This process takes 4-5 weeks, please allow an additional 2 weeks if you have chosen any embellishments and assembly. Any delays in receiving your information, reviewing your proofs and advising amendments may result in delays delivering your items. Shipping times are also additional and will vary depending on your location.

Shipping

All New Zealand orders ship for free. For all international orders a flat rate shipping fee is charged at checkout. New Zealand orders are sent via NZ Post tracked courier and generally arrive within 2-3 working days. International orders will be sent via NZ Post International courier and generally arrive within 3-6 working days depending on your location. While we take great care in packaging up your order, we cannot be responsible for any damage, delays or lost items during shipping.

Prices

All prices shown are in New Zealand Dollars and include GST. Inker Tinker reserves the right to amend prices at any time. If a price is listed incorrectly in error Inker Tinker will cancel your order and issue you a refund.

Refunds, exchanges and cancellations

Due to the custom nature of your order we are unable to provide refunds or exchanges. If an error is made by Inker Tinker on your final printed items we will reprint your items or provide you with a refund. Please choose carefully, all orders are final and once production has commenced your order cannot be cancelled.

Copyright and publication

All of the content on this website, designs, images and artwork sent during the proofing and approval process are the property of Inker Tinker. These are not to be used to create derivative artworks from. Before publishing any images in print publications or online blogs, you must notify Inker Tinker and correctly credit all images. We may publish images of your wedding stationery goods on social media and our website. We will check with you prior to doing so and you are able to advise if you would not like the images published for any reason.